Privacy Policy

Updated: December 28, 2012

Section 1 — Introduction

At the Northern New England Passenger Rail Authority (NNEPRA), we respect your privacy and value the trust and confidence you place in us. We are committed to safeguarding your privacy while you're using the AmtrakDowneaster.com or nnepra.com web sites. This privacy policy (referred to on this page as the "Policy") describes our commitment to your privacy. By using the Amtrakdowneaster.com or nnepra.com web sites (referred to here as "AmtrakDowneaster.com" “nnepra.com” or the "sites", and accessible on the Web at www.AmtrakDowneaster.com or www.nnepra.com), you acknowledge that you understand and expressly agree to this Policy.

Please note that this Policy only addresses NNEPRA privacy practices concerning information we collect from the Amtrakdowneaster.com web site (www.AmtrakDowneaster.com) and the NNEPRA web site (www.nnepra.com), and not other sites or other sources. This policy does not apply to information that we may collect from any other source or from other NNEPRA/Amtrak Downeaster activities or programs.

A Note About Changes to This Policy

Please note that this Policy may change without special notice to you. Please check back to review this Policy whenever you visit the site as you will be deemed to have read, understood, received notice of, and agreed to any changes. This Policy supercedes all previous statements or policies concerning NNEPRA's collection of personal information from the AmtrakDowneaster.com or nnepra.com web sites.
The date of the last update to this Policy is always indicated near the top of the page and any change in the date of this Policy since the last time you had visited the site shall constitute notice to you that the Policy has changed since the last time you visited the site. You may also see periodic statements displayed on the site notifying you that our Policy has changed, especially in places where we collect personal information from you. The last update to this Policy shall also be its effective date.

Section 2 — The Personal Information We Collect from You on AmtrakDowneaster.com or nnepra.com web sites and How We Collect It

We collect personal information in several ways from several different parts of the site. The information we collect includes two basic kinds: (1) information that can identify you as a specific individual, such as your name, telephone number, or e-mail address, and (2) information that we use only as data in the aggregate. We do not knowingly collect personal information from individuals under the age of 13.
 We ask for and collect personal information in the following circumstances:

1. When you request travel and promotional information
When you request information online, such as brochures, we collect information from you that is necessary to fulfill our service obligations to you. This information may include your name, address and telephone number.

2. When you contact us through the site
If you contact AmtrakDowneaster.com or nnepra.com web sites through our 'Contact Us' page, we may keep a record of that correspondence which includes your e-mail address and any other information you provide to us in your correspondence.

3. When you browse and otherwise use the web site (Cookies)
Each time you visit AmtrakDowneaster.com or nnepra.com web sites, we collect some information automatically about your computer by means of a "cookie". A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. You can always choose not to receive cookies by setting your web browser's options to refuse to accept cookies.

Generally, we use cookies to:

Estimate our audience size. Each browser accessing the site is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on your interests and behavior.

Measure and track certain traffic patterns, including information like the areas of the site you have visited, and your visiting patterns in the aggregate. We may use this information to better personalize the content, banners, and promotions that you and other users will see on the site.

In addition, we collect certain technical information from your computer each time you request a page during a visit to the site. This information is collected from your computer's Web browser and may include your IP address, operating system and Web browser software (e.g., Internet Explorer or Netscape).

Section 3 — How We Use Your Personal Information

We use the information that you provide or that we otherwise collect while you're using the site in the following ways:

To send the Inside Track newsletter if you've opted in to our e-mail newsletter list, to respond to inquiries you submit via the site contact form, and to process other correspondence from you such as contest entries.

Section 4 — With Whom We Share Your Personal Information

In General

NNEPRA does not share this information with any other companies.

Data in the Aggregate

We may disclose aggregated user statistics (for example, a statistic indicating that 45% of our users are female) to describe our services to prospective partners, advertisers, and other selected third parties, and for other lawful purposes.

Reservation of Rights

We reserve the right to disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating this Policy or who may be causing injury to or interference with (either intentionally or unintentionally) NNEPRA's rights or property, other NNEPRA users, or anyone else who could be harmed by such activities. We may disclose or access account information for administrative or other purposes that we deem necessary to maintain or improve our products, services or the operation of this site, for law enforcement purposes, or when we believe in good faith that the law requires it.

Section 5 — Contacting Us Regarding This Policy

If you have questions or concerns regarding this Policy, you may use the form on the 'Contact Us' page on the Amtrakdowneaster.com or nnepra.com web sites.